Tumble dryer keeps stopping

If your tumble dryer keeps stopping half way through a programme, don’t panic. There are a few checks that you can safely carry out on your own with the assistance of this short guide, which can help you resolve the problem.

The sensor is a key component to any modern tumble dryer, which helps you to control the time your clothes spend inside the dryer. It will detect if clothes are wet and help prevent wasting energy and time by stopping the programme once the clothes are dry. Unfortunately, after long periods of usage the moisture sensor may become covered by a fine layer of limescale or residues of detergents and care products. Such residues must be removed regularly in order to keep the sensor function working properly.

To clean the sensor, open the appliance door and thoroughly clean the area of the moisture sensor with a coarse sponge. The sensor is located in the door area. Do not use abrasives and steel wool as the sensor can be damaged.

To find out more about looking after your tumble dryer, click here.

A clean fluff filter improves the appliance’s performance, and as fluff can build up easily, we recommend cleaning this key part after every drying cycle. Fortunately, cleaning the filter is easy and can increase the appliance’s lifetime.

1. Open the dryer door and locate the filter (check the door area).
2. Pull out the two-part fluff filter.
3. Wipe around the filter area using a cloth to remove any residual fluff.
4. Pull apart the two-part filter.
5. Open both filters and remove the fluff with a cloth.
6. Rinse away any remaining fluff under running water.
7. Dry the filters with a cloth or paper towel.
8. Re-assemble the filter.
9. Reinsert the two-part filter back into position.

To find out more about how to clean the fluff filter, click here.

First, please check that your electricity setup is able to support the use of several machines running at the same time. If you are sure that your electricity setup is not the problem and your tumble dryer is the reason why your electricity is going down, we recommend booking an engineer appointment to have your dishwasher inspected. If you notice a leak, please report this to the engineer when booking an appointment, or if you choose to book online, please add it to the fault description.

If the drying programme was interrupted by a power failure, restart the programme or remove the laundry and spread it out.