If your induction hob is not working, it’s important to identify what could be causing this, before you book an engineer visit. There are a few simple checks that you can carry out safely at home, to ensure you have done everything you can to get your appliance back up and running again.
Check that the child lock has been deactivated
If your induction hob is unresponsive, but there is power going to it, you might have accidentally switched on the safety child lock. To deactivate it, simply press down on the key symbol for 3 to 4 seconds depending on the model of your appliance. If your appliance does not have a key symbol we recommend checking through the appliance’s instruction manual for more information.
More information about the child lock function can be found here.
Check the power
Your induction hob requires electricity to operate, so if the power source is down, your hob will not work. If your hob is not responsive and you have checked that the child lock has been deactivated, it could be that the there is a blown or tripped switch (also known as a fuse) affecting the power supply. You can check this is by accessing the fuse box (also known as a consumer unit).
Any major electrical faults will need to be repaired by a professional electrician.
Use induction-compatible cookware
As with induction cooking the pans are heated directly, rather than the surface of the hob, you will need to use ferromagnetic cookware for your induction hob in order for it to work properly. If you’d like to learn more about what pans are suitable for an induction hob, click here.