Our dishwashers are fitted with a self-diagnosis system, which in the rare case of a fault will help to report what the problem is. If the E09 error code appears on the appliance display it means that your heating element is defective. If your salt LED is on at the same time, please check that your dishwasher salt sensor isn’t dirty and causing your appliance to assume there’s dishwasher salt when it hasn’t been topped up. You can read more about dishwasher salt here.

Due to safety concerns, we do not recommend trying to resolve this issue on your own. Please book an appointment with one of our engineers who will be able to professionally rectify the problem.

Contact Us

Do you need further help and support? Our customer service team will be able to provide the help you need.

Repair Service

Need to book a repair? Not a problem. We can arrange for an engineer to repair your appliance, both in and out of warranty.

User Manuals

If you need any help and support that is specific to your Bosch appliance model, your user manual is the best place to find this information.

Bosch Store

Search for original spare parts and buy tested and approved accessories and care products for your Bosch appliances in the Bosch store.