My vacuum cleaner won’t pick up. What can I do?

If your vacuum cleaner doesn’t pick up any more, one of the components of your vacuum cleaner could be blocked. First check if the dust bag or dust container needs to be emptied. If that’s not it and your vacuum cleaner still doesn’t pick up properly, try cleaning the filter. Check to see if something has become jammed in the floor attachment, the telescopic tube or even in the hose. A good trick is to carefully insert a broom handle in the telescopic tube or the hose. This is a good way to remove anything that has become jammed.

Changing vacuum cleaner bags. Video instructions.

Contact Us

Do you need further help and support? Our customer service team will be able to provide the help you need.

Repair Service

Need to book a repair? Not a problem. We can arrange for an engineer to repair your appliance, both in and out of warranty.

User Manuals

If you need any help and support that is specific to your Bosch appliance model, your user manual is the best place to find this information.

Bosch Store

Search for original spare parts and buy tested and approved accessories and care products for your Bosch appliances in the Bosch store.