The washing machine is not filling with water
Check that your washing machine is able to receive a cold water supply and that the cold water fill hose is not kinked or blocked. For more information on how to resolve filling issues with your washing machine, click the link below.
The washing machine is not draining
Check that your washing machine is able to drain water away and that the waste water hose is not kinked or blocked. For more information on how to resolve draining issues with your washing machine, click the link below.
The washing machine is overheating
If the washing machine stops a programme during the wash cycle when the water should be heated up to the programme temperature, it may have detected that the water is overheating and this is normally accompanied by the displaying of an error code. For more information on what to do if your washing machine is overheating, click the link below.
The washing machine is not heating the water
If the washing machine stops during approximately the first 30 minutes of a programme, it may have detected that the water is not being heated up sufficiently or at all, and this is normally accompanied by the displaying of an error code. For more information on what to do if your washing machine is not heating the water, click the link below.
The wasing machine has detected a leak
Your washing machine may abort a programme if it detects a leak as a safety precaution. For more information on how to resolve a variety of different leaks, click the link below.