Hob smells of gas

Although our appliances are manufactured to the highest standard in safety, all potential gas leaks should be investigated. If there is a smell of gas around the hob area, when you are not using your appliance as intended, please urgently turn off the gas supply (normally found adjacent to the meter).

If the emergency valve cannot readily be turned off:

1. Extinguish all naked flames, gas/oil and solid fuel burners
2. Do not operate electrical switches
3. Open all doors and windows to ventilate the area
4. Evacuate the premises if considered necessary.
5. If we are unable to attend the gas escape within 1 hour the customer should be advised to call the service provider phone number which is on the label attached to the gas meter.

*This applies for bulk and metered supplies - for cylinder supplies please see local telephone directory for contact details. on caravan sites and boats, the site owner and/or boat operator may also have gas safety responsibilities.

Guernsey and Jersey use a manufactured LPG/air mixture commonly known as 'mains gas', served from an underground mains. The Isle of Man has a similar system known as 'towns gas', however many of the LPG/air installations on tihs network are currently being converted to burn natural gas.