If your ceramic hob is not heating, there are a few checks you can run yourself before searching for professional help. Our guide below will help you complete the necessary steps required.

Check the power

Increase or deactivate the Power Management setting. You can find more information about this in the instruction manual for your appliance.

Deactivate demo mode

1. Disconnect the appliance from the power supply for 30 seconds by briefly switching off the circuit breaker in the fuse box.
2. Press down on any panel button within the next three minutes.

Check the sensors are working

If your finger or the dial surface is wet, contact may not be registered. Please use the appliance with a dry hand, on a dry surface.

If the sensor is irresponsive or only some of the heating zones are working, please book an engineer visit.

Bosch Store

Search for original spare parts and buy tested and approved accessories and care products for your Bosch appliances in the Bosch store.

Contact Us

Do you need further help and support? Our customer service team will be able to provide the help you need.

Repair Service

Need to book a repair? Not a problem. We can arrange for an engineer to repair your appliance, both in and out of warranty.

User Manuals

If you need any help and support that is specific to your Bosch appliance model, your user manual is the best place to find this information.