The door is not locked properly

Laundry may be caught in the door. Open and close the door again and press the "start reload" button (play and pause button). If necessary, open the washing machine door, remove some of the cothing items and then push the door closed again. You can also try switching the washing machine off and on again, setting the programme and then starting the programme. For more information on what to do if your washing machine door is not opening or closing properly, click the link below.

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Repair Service

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User Manuals

If you need any help and support that is specific to your Bosch appliance model, your user manual is the best place to find this information.

Bosch Store

Search for original spare parts and buy tested and approved accessories and care products for your Bosch appliances in the Bosch store.