Home Appliances
How can we help?
Make your change of home appliances easier by contacting us through the methods below. We will provide details on the suitable replacement for you based on your current model number. If you need help locating it, you can use the model number finder.
Don't have a Bosch appliance yet? Don't worry - we can still help you to find an appliance that fits your needs. Once you have confirmed your choice, we will send you an e-mail with a pay by link opportunity to purchase directly from us!
What to consider?
Replacing your appliance involves many aspects to think about. To help you make the right choice, here are the key factors to keep in mind when purchasing a new home appliance:
- Energy efficiency
- Size and space requirements
- Features and technology
- Warranty and support
- Design and aesthetics
Rest assured, our trained advisors will be able to support you in making the right choice for your needs.
Replace your appliance by telephone
Our expert product advisors will be happy to assist you in finding the right product. You can buy direct from us or select a favourite retailer.
Opening hours:
Monday to Friday between 8am and 8pm.
Saturday and Sunday between 8am and 6pm.
Bank Holidays between 9am and 4pm.
Receive advice by WhatsApp
Our customer service team are available to help you with any queries, however should you wish to make purchase please call us.
Available:
Monday to Friday between 8am and 5pm, excluding Bank holidays.
Receive advice by email
Send our customer service team an email to say you're looking for a replacement appliance. Please don't forget to include your current model of the appliance to help find your new Bosch replacement.
Email: cog-productadvice@bshg.com
Why Bosch?
Frequently asked questions
Learn more about the process of replacing your current appliance. If you have any further questions, please contact us and one of our trained advisors will be happy to support you.
How long does delivery take?
We aim to deliver your replacement appliance within 3-5 working days.
Who will deliver my appliance?
We use two different logistics providers. You can read more about our delivery service here.
Can you remove and recycle my old appliance?
We do not uninstall, but we can offer removal and recycling of the appliance from your property in some areas. Read more about our removal and recycling service here.
Can you install my new appliance?
We only connect freestanding products including washing machines and dishwashers. For more information visit our delivery service read our online delivery information page here, or speak to an advisor.
We do not offer installation on built-in appliances.
What warranty options are available?
All Bosch models come with 2 year manufacturer's warranty as standard. Selected models carry a 5 year manufacturer's warranty.
If you would like to learn more about our warranties, please click here, or speak to one of our agents.
Where can I find the model number of my Bosch appliance?
Discover more information on where to find the model number of your exisitng Bosch appliance on this page, or speak to a member of our Customer Service team by choosing one of the options below.
Can I speak to an agent regarding replacing a non-Bosch appliance?
Of course! Our advisors will be happy to assist you with your new purchase regardless of the brand you are switching from.